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IT and data protection law: using technology in a legally compliant way

Data protection is not a mere formality for companies; it is a question of organization: who processes which data, on what legal basis, with which service providers and with what technical safeguards?

Data protection is not a mere formality for companies; it is a question of organization: who processes which data, on what legal basis, with which service providers and with what technical safeguards?

Clience.Legal implements the GDPR together with you—from the initial assessment, contracts and documentation to assuming the role of external data protection officer.

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Data protection as part of compliance, not as an add-on

In an increasingly digitized world, the protection of personal data is at the heart of any compliance structure. The GDPR not only requires companies to process data lawfully, but also to be able to prove it. This is exactly where many organizations fail: their actual practice is better than their documentation.

Violations are costly — doubly so. In addition to fines, there is the threat of damage claims by data subjects and a loss of trust among customers and partners that cannot be reflected in a balance sheet. Conversely, demonstrable data protection can be used as a competitive advantage, especially with business customers who have to vet their own processors.

In addition, there is the IT contract side: software development and maintenance contracts, license agreements, SaaS models and T&Cs determine who owns the results, who is responsible for outages and how further development is governed. Data protection and IT contracts therefore belong in the same hands.

What the GDPR practically requires from you

At its core, the GDPR requires four things: a sound legal basis for every processing operation, transparency towards data subjects, appropriate technical and organizational safeguards, and the ability to demonstrate all of this. The record of processing activities is not an end in itself; it is the map that shows you where your data actually resides.

We work through this program in stages: first an inventory and risk assessment, then the documents required by supervisory law, then training and day-to-day operation. This creates a level of data protection that holds up in everyday practice — and is not just correct on the day it was created.

Data protection when using AI systems

As soon as AI systems process personal data, the requirements of the GDPR continue to apply unchanged: legal basis, purpose limitation, data minimization, transparency and data subject rights. In addition, there are practical questions: What data leaves the company? Are inputs used for training? Can a decision be traced?

For many companies, the simplest solution is a clear internal policy: which tools may be used, which data has no place there, and who gives approval. For more depth, see our page on AI law.

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Attorney Darius Dubiel

Darius Dubiel

Attorney, Certified Specialist in Commercial and Corporate Law

Target group

Who is this relevant to?

Software and SaaS providers

Your contracts, T&Cs and data processing agreements must convince your own customers.

Online stores and e-commerce

Privacy policy, consents, tracking and ordering process must all fit together.

Companies processing employee data

Personnel files, applicant management and time recording are sensitive in terms of data protection law.

Companies with chains of service providers

Cloud, hosting, marketing tools and support all require robust data processing agreements.

Coaches and educational providers

Participant data, communities and recordings require their own data protection concept.

Services

Typical questions and services

Data protection inventory

Identification of the processing operations, assessment of the legal bases, prioritization of the gaps.

Documentation and TOMs

Record of processing activities, technical and organizational measures, data protection impact assessment.

Data processing on behalf

Review and drafting of data processing agreements with service providers and platforms.

Privacy policies and consents

Legally compliant texts for websites, shops, forms and customer communications.

External Data Protection Officer

Taking on the role, including ongoing support and serving as your point of contact.

IT contracts

Software development and maintenance contracts, license agreements, terms and conditions for IT service providers.

This is how we work

How we work together

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Step 01

Free initial appointment

Brief introductory conversation, digital and non-binding.

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Step 02

Send documents

Secure and digital, with no paperwork at all.

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Step 03

Free initial assessment

Analysis of your situation with clear recommendations.

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Step 04

Digital collaboration

Efficient, location-independent and personal.

Frequently asked questions

Questions about IT and data protection law

Whether you are obliged to appoint one depends on the nature and scope of your processing activities and the number of people involved in them. We will review this for your company and, on request, take on the role of external data protection officer.

For companies with up to 10 employees, the support starts at 200 € net per month. The price depends on how extensive and sensitive the processing actually is.

Inventory, technical and organizational measures, record of processing activities, data protection impact assessment and data processing agreements. The package is available in three tiers at 4,000 €, 6,000 € and 8,000 € net.

Rarely. Generators know neither your tools nor your processes. A privacy policy describes what you actually do — it must match the inventory; otherwise, it merely documents a violation.

Only if there is a legal basis, the data subjects have been informed and the provider is properly bound by contract. In many cases, an internal usage policy is required that clarifies which data must not be entered into external systems.

Attorney Darius Dubiel

Attorney, Certified Specialist in Commercial and Corporate Law

Darius Dubiel is a Certified Specialist in Commercial and Corporate Law with a particular focus on compliance advisory, restructuring, insolvency law, digitalization and the use of artificial intelligence (AI) in a corporate context. He specializes in corporate law, legal support for coaches and questions of insolvency and restructuring law. Another focus is representing coaches and educational providers in proceedings concerning the Distance Learning Protection Act (FernUSG), ZFU approval and refund claims by customers.

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